![]() Answers calls and handle player correspondence.Prepare for and welcome incoming coded players (hotel rooms, VIP events, etc.).Identify and greet in-house coded players. ![]() Call/mail list of assigned inactive High-Value players.Review overdue trip report lists (significant decliners) for prompt action letters and sales calls.Review and analyze sales and tracking reports.Attend sales meetings and training sessions.Create VIP event invite lists based on sales goals and strategies and fill events via sales calls.Analyze player profiles for sales calls and expedite appropriate quota of sales calls.Organize, categorize and maintain all players in assigned book of business.Assist with sales goals and target developments.Floor prospect for players of extreme High-Value.Analyze new player data, identify player follow up and work assigned list (complete introductions, set-up player profiles, develop initial sales campaigns).The Casino Host identifies premium players and assists with developing recognition and reward programs to attract and retain these players and ensure frequent return visits.
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